NeuranestAI ("we", "us", "our") operates the NeuranestAI platform and website (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.
01 Information we collect
- Account data — name, email, company, and authentication details you provide when you sign up.
- Product & usage data — the product ideas, searches, watchlists, RFQs and content you create within the Service, plus interaction logs used to operate and improve the platform.
- Billing data — handled by our payment processor Razorpay; we store limited transaction metadata, not full card numbers.
- Technical data — device, browser, IP address and cookies used for security, analytics and session management.
02 How we use information
We use the information to provide and maintain the Service, generate trend predictions and content, process payments, communicate with you, prevent abuse, comply with law, and improve our models and features. We process data on the legal bases of contract performance, legitimate interest, consent, and legal obligation, as applicable.
03 AI processing
Inputs you submit (such as product ideas) may be processed by our own and third-party AI models to return scores, verdicts and generated content. Customer inputs (such as product ideas, searches and RFQ details) are processed by our own and third-party AI models solely to generate your results and to operate, secure and improve the Service. We do not sell your inputs and do not use them to train third-party foundation models. Inputs are retained for the life of your account unless you request earlier deletion by contacting us.
04 Sharing & disclosure
We do not sell your personal data. We share it only with service providers who help us operate the Service (hosting, analytics, payments, AI infrastructure) under appropriate agreements, or where required by law or to protect rights and safety.
05 Data retention & security
We retain personal data for as long as your account is active or as needed to provide the Service and meet legal obligations, then delete or anonymise it. We apply reasonable technical and organisational safeguards, though no method of transmission or storage is fully secure.
06 Your rights
Subject to your jurisdiction (including the EU/UK GDPR and India's DPDP Act, where applicable), you may have the right to access, correct, delete, port, or restrict processing of your personal data, and to withdraw consent. To exercise these rights, contact us at the address below.
07 International transfers & children
Your data may be processed in countries other than your own under appropriate safeguards. The Service is not directed to children under 18, and we do not knowingly collect their data.
08 Changes & contact
We may update this policy from time to time; material changes will be notified through the Service. Questions or requests: info@neuranest.co — Neuranest Retail Private Limited, 3rd Floor, Orchid Centre, Golf Course Road, Gurgaon, Haryana, India – 122002.