LEGAL

Contact & Grievance

Last updated: 29 June 2026

Reach the NeuranestAI team using the details below. NeuranestAI is operated by Neuranest Retail Private Limited.

01 Support

For product help, billing questions, or account issues, email info@neuranest.co. We aim to respond within 2 business days.

02 Grievance Officer

In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and India's DPDP Act, 2023, the Grievance Officer for the Service is:

  • Name: Rahul Kumar
  • Email: info@neuranest.co
  • Address: 3rd Floor, Orchid Centre, Golf Course Road, Gurgaon, Haryana, India – 122002

We acknowledge grievances within 24 hours and endeavour to resolve them within 15 days, per the applicable rules.

03 Business details

Neuranest Retail Private Limited
3rd Floor, Orchid Centre, Golf Course Road, Gurgaon, Haryana, India – 122002